How do I reset my JacPLUS account password?

Last Updated: Jul 15, 2016 04:28PM AEST

If you've forgotten your JacPLUS account password:
  1. Go to www.jacplus.com.au and select Forgotten password from the centre of your screen.

  2. Enter your email address into the text box.

  3. Enter the CAPTCHA code exactly how it is displayed. CAPTCHA codes are case sensitive.

  4. Select Reset my password.

  5. Check your email account for the email containing your password reset link.

Please note: If you cannot locate an email from JacPLUS support in your inbox, try checking your junk mail folder.

If you do not receive an email with a link to reset your password you can contact our helpful Product Support Centre on 1800 JACPLUS (522 5787) or support@jacplus.com.au.

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