
If you've forgotten your JacPLUS account password:
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Go to www.jacplus.com.au and select Forgotten password from the centre of your screen.
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Enter your email address into the text box.
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Enter the CAPTCHA code exactly how it is displayed. CAPTCHA codes are case sensitive.
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Select Reset my password.
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Check your email account for the email containing your password reset link.
Please note: If you cannot locate an email from JacPLUS support in your inbox, try checking your junk mail folder.
If you do not receive an email with a link to reset your password you can contact our helpful Product Support Centre on 1800 JACPLUS (522 5787) or support@jacplus.com.au.
Related articles:
How do I change my JacPLUS account password?What is my JacPLUS username?
How do I create a JacPLUS account?