What are the system and browser requirements for accessing JacPLUS?

Last Updated: Jan 15, 2019 02:21PM AEST

To access Jacaranda digital products and their associated resources, we recommend modern hardware, an up-to-date internet browser and a good internet connection. The following operating systems and browsers are supported for JacPLUS digital resources and products. If you see some unexpected behaviour, you may want to update to a supported operating system and browser.

In the event that you wish to report an issue, please quote the browser version and operating system you are using when contacting us for support.

You may not encounter any issues when using older versions of internet browsers, however, we recommend and support the latest version of these browsers.

Supported Internet browsers:

Chrome (latest version)
Safari (Mac) (latest version)
Safari (iPad) (latest version)
Microsoft Edge (latest version)
*Internet Explorer 11

*This browser is supported but for optimal performance, please use a different internet browser.

Flash 11 is also required on Mac or PC for some Jacaranda products (pre-installed in Chrome).

Supported Operating systems:

Windows: Windows 7, 8.1 and 10
Mac: OS 10.9 & newer
iPad: iOS 11 & newer

Please note: JacPLUS is not optimised for use with smart phones.

To quickly and easily identify your operating system and internet browser you can find all this information at the following URL:  https://yourbrowser.is

Related articles:

Enabling JavaScript in your browser

Updating Adobe Flash Player for your browser

What is JavaScript?

Whitelist Us!


3rd Party Software Disclaimer: As set out in our terms and conditions for all Jacaranda products, any links to third-party websites or software available on this website or in our products are to be accessed and used at your own discretion and risk. Jacaranda provides no warranty, either express or implied, as to the safety, security or suitability of any third party software or website. You are solely responsible for any damage or loss of data that may result from accessing any third party links or downloading or using any third party software to your own computer from any links that may be provided. We always recommend that you take all necessary precautions to backup and protect and secure your data and computer before accessing any third party website.

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