Knowledge Quest

Removing compatibility view on Internet Explorer browsers

Last Updated: Apr 01, 2016 11:30AM AEST

Sometimes the website you’re visiting doesn't look right. It shows up as a jumble of out-of-place menus, images, and text boxes. What's going on? One possible explanation: The site might have been designed for an earlier version of Internet Explorer. If Internet Explorer recognizes that the webpage isn't compatible, you'll see the Compatibility View button on the Address bar. In Compatibility View, websites will be displayed as if you were viewing them in a previous version of Internet Explorer, which will often correct display problems. You don’t need to click the button for a site after you have done it once—the next time you visit the site, Internet Explorer 9 will automatically show it in Compatibility View. Unfortunately, a website will appear jumbled if you've  accidentally clicked on the Compatibility view for a website that doesn't need it too. None of Jacaranda's websites or Applications need compatibility view for the latest version of Internet Explorer. 

If you have accidentally selected Compatibility view, follow these steps to remove it:

 

  1. Right click on the menu bar
  2. Select the command bar
  3. Select tools
  4. Select compatibility view settings, compatibility view settings pop-up box will appear.
  5. Select www.jacplus.com.au, then select remove.

 

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